Contact Velori

We’re here to help 🤍

If you have any questions about your order, shipping, or our products, feel free to reach out to us.

📧 Email: velori73@gmail.com

We aim to respond within 24–48 business hours.

Before contacting us, please check our FAQ page — your question may already be answered there.

Thank you for shopping with Velori ✨

FAQ

Got questions? We’ve got answers.

Frequently Asked Questions

Everything you need to know about our products and services

What is your return policy?

We offer a 30-day money-back guarantee on all products. If you're not completely satisfied, simply return your item for a full refund.

How long does shipping take?

Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery.

Do you ship internationally?

Yes! We ship to over 50 countries worldwide. International shipping times vary by location, typically 10-15 business days.

Are your products safe to use?

Absolutely! All our products are tested and certified to meet international safety standards. We prioritize quality and customer safety.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery status in real-time.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience and security.

Didn’t find the answers you need? Contact us directly- we’ll be happy to help.